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Shipping

Standard Shipping

  • Arrives in 10–25 business days
  • Free shipping for all orders 

Order Tracking

Once we ship your package, you'll receive a shipping confirmation email, then you can track your order by clicking the link in the email, or go directly to your account on our website. 

Delivery Delay

Due to to the COVID-19, the delivery time may take longer than usual, please understand or contact us for more help.

Change Delivery Address

If your parcel has not yet been shipped, please contact us. We can not accept to change your delivery address if we have sent it to that address. 

Shipping Destinations

Almost worldwide shipping, you can check out this chart to see more delivery info of destinations, pls view the chart below.

Delivery Time Our Worldwide Destinations
10-20 business days North America (USA, Canada, Mexico)
15-25 business days Oceanica (Australia, New Zealand)
10-20 business days Europe 
15-25 business days South America (Columbia Chile Peru Argentina Venezuela Ecuador)
7-14 business days Asia
15-25 business days Africa 


*Please note that during the COVID-19 circumstance, it would take longer than usual shipping.
* For more help, pls contact us via service@monstervalley.com